Privacy Policy

This Privacy Policy explains how StudyLake Education Services Pvt. Ltd. (“StudyLake”, “we”, “us”) collects, uses, shares and protects your personal data when you use our website and services. We are committed to handling your data responsibly and in line with India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

Information we collect

Information you provide: name, email, phone number, country of interest, academic background, and any details you submit through our forms (counselling, contact, partner, event registration, newsletter).

Information collected automatically: device and browser information, IP address, pages visited, and similar usage data via cookies and analytics tools.

How we use your information

To provide study-abroad counselling, process applications, and respond to your enquiries.

To send you relevant updates, event invitations and newsletters where you have opted in.

To improve our website, services and user experience.

To comply with legal obligations and prevent misuse.

Legal basis & your consent

We process your personal data based on your consent and for legitimate purposes connected to the services you request. You may withdraw consent at any time by contacting us.

Sharing your information

We may share necessary information with universities and partner institutions to process your applications, and with service providers who help us operate (e.g. hosting, email).

We do not sell your personal data. We may disclose information where required by law.

Data retention

We retain personal data only as long as necessary for the purposes described here or as required by law, after which it is deleted or anonymised.

Your rights

Under the DPDP Act, you have the right to access, correct, and erase your personal data, to withdraw consent, and to grievance redressal. To exercise these rights, contact us at hello@StudyLake.com.

Data security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is fully secure.

Children’s data

Where we process data of individuals under 18, we seek verifiable parental consent as required under the DPDP Act.

Contact & Grievance Officer

For privacy questions or to exercise your rights, contact us at hello@StudyLake.com or [+91-XXXXX-XXXXX]. Our address: [Office Address], [CITY], Maharashtra [PIN], India. Details of our Grievance Officer are available on our Grievance Redressal page.